First Federal Financial institution of Kansas Metropolis at the moment launched a refreshed, revolutionary on-line and cellular banking platform powered by Narmi, a number one enterprise digital banking supplier.
Collectively they enhanced the end-to-end digital expertise from on-line account opening via on-line and cellular banking for First Federal’s 25,000 client and enterprise clients within the KC metro group and 1000’s of lending clients nationwide.
The choice to accomplice with Narmi got here from a need to maneuver sooner, drive progress alternatives, and sustain with the evolving tempo of client expectations. First Federal wished a digital supplier that might empower their crew to reply shortly and higher help their group with a frictionless digital banking consumer expertise paired with performance that might enhance monetary well-being throughout a unstable financial time.
“First Federal’s new digital banking platform displays the financial institution’s dedication to offering our clients the seamless digital expertise they anticipate,” stated Shopper Expertise Officer Mark Rieger. “With highly effective new instruments and easy navigation, our clients will be capable to higher perceive their funds and make extra assured, well-informed selections to strengthen their monetary future.”
The partnership with Narmi additionally allows First Federal to speed up account and deposit progress. Prospects can now open an account in lower than three minutes, immediately enroll in on-line banking, and are welcomed with a newly-designed interface to simplify navigation. Different improved options embrace a monetary administration software, My Monetary View, permitting clients to attach accounts at different monetary establishments to trace account balances, spending habits and private internet price on one dashboard, in addition to construct customized budgets with a drag-and-drop software. Plus, the platform offers companies the liberty to maneuver sooner with role-based entry controls, twin approvals, and invoice pay.
“We admire First Federal Financial institution of Kansas Metropolis’s future-forward mindset and deep funding within the well-being of their group and are proud to have the expertise that makes this a actuality, ” stated Nikhil Lakhanpal, Co-Founding father of Narmi. “With new updates launched each month (new.narmi.com) and our dedication to openness by way of our APIs and Utility Framework, FFBKC is about as much as thrive in a digital-led future.”
“Narmi’s buyer and help crew have been devoted to our success from day one,” Rieger stated. “They’re greater than a vendor – they’re a trusted accomplice that drives us ahead within the digital house. We have now great confidence that our new digital banking expertise will give our clients the instruments and help they should accomplish their monetary targets.”