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Behind The ScreenBehind The Screen
Home»Fintech»CaixaBank bot proves a hit
Fintech

CaixaBank bot proves a hit

November 15, 2022No Comments1 Min Read
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CaixaBank and Microsoft explore the metaverse
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CaixaBank is hailing the affect of its digital assistant, claiming {that a} third of digital clients are already utilizing the bot, making it the highest technique for answering questions.

The AI-based assistant, accessible by the CaixaBank app, web site and good audio system, has handed the 4 million consumer mark and is receiving a median of fifty,000 questions a day.

The bot is ready to perceive and reply to clients’ questions, whether or not spoken or written, providing customised info.

The assistant affords solutions on the options of banking services and products, the right way to take out a product and the right way to restore a password. It additionally lets clients make an appointment at their department, verify their steadiness and exercise, and perform easy operations, akin to blocking playing cards or sending cash.

As well as, the bot can reply questions from CaixaBank’s staff on issues akin to inner guidelines, laws and know-how.

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See also  The European Commission mandates full uptake of instant payments in the EU and EEA
bot CaixaBank hit proves
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