Monetary expertise chief Worldpay from FIS® (NYSE: FIS) is extending its partnership with dispute expertise supplier, Chargebacks911, by launching an enhanced vary of Disputes Deflector merchandise.
These merchandise will present retailers with a broader vary of options to assist scale back chargebacks, decrease prices and fight fraud.
Chargebacks proceed to be an enormous concern for retailers, with a latest survey discovering 65 % of retailers had reported a rise in chargeback fraud in 20221. FIS is proactively making an attempt to ease the chargeback burden on retailers by launching an enhanced vary of Disputes Deflector merchandise.
Disputes Deflector is a set of 5 chargeback and dispute avoidance merchandise accessible by means of one single integration. Worldpay’s versatile structure connects retailers to best-in-class service suppliers, and thru an open platform, they may be capable to leverage consolidated post-transaction fraud administration instruments which might be integration-friendly and supported by a number of APIs. This can enable retailers to entry the best-in-class options that dramatically streamline chargeback and dispute inquiry administration, whereas concurrently getting access to the next-generation of cost capabilities and expertise which responds to the expansion of eCommerce.
“Adjustments in shopper preferences and service provider practices have retailers, card issuers and networks shifting away from the handbook dispute administration processes,” mentioned Vicky Bindra, Chief Product Officer at FIS. “Open platforms and versatile structure are actually very important, permitting automated merchandise that scale back the effort and time invested in managing and resolving dispute quantity. We’re delighted to additional broaden our partnership with Chargebacks911 to offer retailers with a complete and progressive product that can assist them battle pricey chargebacks.”
“We have been very impressed by Worldpay figuring out retailers’ want for automation in managing the growing complexity of disputes,” mentioned Monica Eaton-Cardone, COO and Co-Founding father of Chargebacks911. “This consolidated strategy will ship a lot wanted scale and effectivity because the world turns into extra digital. And because the card manufacturers proceed to broaden their choices the duty of managing disputes in any respect phases requires aggregation and experience, finest leveraged by means of a unified platform.”
Chargebacks911 is a worldwide chief in chargeback administration and safeguards over 2.4 billion on-line transactions yearly, representing purchasers in 87 completely different countries2.