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Home»Fintech»Starling and Monzo top customer satisfaction survey
Fintech

Starling and Monzo top customer satisfaction survey

August 16, 2022No Comments1 Min Read
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Starling and Monzo top customer satisfaction survey
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Digital challengers Starling and Monzo have been ranked the highest private and enterprise present account suppliers within the UK.

A survey carried out for the federal government, which noticed 1000’s of people and small companies quizzed, noticed Starling and Monzo ranked equal first for private present accounts and first and second for the enterprise account.

Royal Financial institution of Scotland was ranked worst private account supplier, with Virgin Cash and TSB additionally performing poorly. The Co-operative got here backside of the enterprise account pile, adopted by Virgin Cash and HSBC.

Adam Land, senior director, CMA, says: “Because the rising value of residing bites, it’s essential that folks and companies have the data they should handle their cash and make financial savings.

“These outcomes present how banks are treating their clients at a time when many are feeling the pinch.

“When occasions are robust you discover out who’s combating your nook and in case your financial institution doesn’t match as much as the competitors – you may vote together with your ft and make a swap.”

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See also  Three customer centric leadership lessons for pioneering financial services brands
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