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Home»Mobile Tech»Pickpocketed and Powerless? Tech Exec’s $5M Lawsuit Accuses Apple of Withholding iCloud Data
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Pickpocketed and Powerless? Tech Exec’s $5M Lawsuit Accuses Apple of Withholding iCloud Data

April 23, 2025No Comments5 Mins Read
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Right here’s an fascinating state of affairs. Michael Matthews is a 53-year-old man, initially from Minnesota, who runs a know-how consulting agency. Whereas in Scottsdale, Arizona, a pickpocket acquired the higher of him and stole his iPhone. To make issues worse, the thief acquired into the iPhone and altered the Restoration Key.

Consequently, Matthews misplaced entry to his photographs and different valuable knowledge, together with analysis associated to his firm. This isn’t the primary time Apple has needed to reply for a similar scenario, and it’s one of many causes the corporate launched Stolen Machine Safety.

Matthews claims Apple is withholding entry to 2 terabytes of knowledge. Are you able to think about abruptly dropping your iCloud for good? Many people have a decade or extra of private photographs, paperwork, and different knowledge that’s protected and sound in iCloud. Perhaps you’ve had an analogous expertise. Nonetheless, $5 million is so much. This determine possible comes from Mathews’ declare he was compelled to close down his consulting agency following the loss.

From what Matthews’ lawyer advised The Washington Publish, Apple is refusing to to reset the Restoration Key or enable entry to his accounts and knowledge regardless of having supplied “substantial and unquestionable proof that the accounts and knowledge in his Apple accounts are his.”

Right here’s what possible occurred: When you have Superior Knowledge Safety arrange in your iPhone, you want the Restoration Key to entry your iPhone. With out it, you’re toast. Based on our earlier reporting, “as soon as a thief has unlocked the iPhone utilizing the passcode, it takes only some moments to reset the sufferer’s Apple ID password by going into the Settings app. As soon as that’s been achieved, the dangerous actor can then disable “Discover My iPhone” on the handset, stopping the machine’s proprietor from monitoring its location, whereas additionally stopping the sufferer from remotely erasing the machine.”

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Nonetheless, why would Apple spend the assets defending a lawsuit within the face of irrefutable proof? Maybe they’d need to create a complete division to deal with requests like this. That will come at a substantial expense and possibly open the door to much more fraud and knowledge theft.

There’s been some hypothesis that Matthews was utilizing Apple’s Superior Knowledge Safety. If that is true, Apple wouldn’t be capable to present Matthews with a usable copy of his knowledge, as it could be saved with end-to-end encryption. Nonetheless, it’s unclear if that’s the scenario right here, as Matthews’ lawyer advised the Publish that Apple has “by no means expressed to us that they’re unable to offer the knowledge again.”

The belief appears to be primarily based on the point out of a Restoration Key. Nonetheless, whereas that is obligatory for an account with Superior Knowledge Safety (ADP) enabled as a result of increased danger of knowledge loss from a forgotten password, any iCloud consumer can add a Restoration Key to their account, so simply because Matthews had one doesn’t imply he was utilizing ADP.

Greater than two years in the past, an Apple spokesperson said they’re “at all times investigating further protections towards rising threats like this one.” This led to the introduction of Stolen Machine Safety in iOS 17.3, an optionally available characteristic that makes it significantly harder for a thief to compromise an individual’s knowledge by requiring Face ID or Contact ID to vary any crucial safety data or settings reminiscent of resetting passwords, passcodes, or restoration keys, or turning off Discover My. Making an attempt to vary any of those settings when away from a well-known location may also require that you simply authenticate with Face ID or Contact ID twice, at the very least one hour aside, to ensure you’re nonetheless in possession of your iPhone.

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Sadly, Stolen Machine Safety is a comparatively new characteristic, and it’s not enabled by default. Matthews story is an effective instance of why it is best to swap it on immediately. Along with defending you from id thieves who get their fingers in your iPhone, it additionally limits many different locations the place your passcode can be utilized instead of Face ID, which will help defend your personal data towards nosy family and friends members.

Along with turning on Stolen Machine Safety, different finest practices together with use Face ID or Contact ID to unlock iPhones and hiding your display screen when getting into your passcode. Additionally, it’s really useful to vary the usual four- or six-digit passcode to an extended alphanumeric passcode. This may be finished by going to Settings > Face ID & Passcode > Change Passcode and tapping the small hyperlink on the backside

I do know some individuals who don’t use iCloud however again up their machine to separate cloud storage or a bodily drive. I at all times thought that was a bit of overboard. Is it time to rethink? Probably. Should you’re operating a enterprise, it’s sensible to think about conserving your small business knowledge separate out of your private knowledge. Relying on the kind of enterprise knowledge you’re storing, you might be required to adjust to further safeguards for storage, backup, and restoration. Each scenario is exclusive. You’d be sensible to think about worst-case state of affairs and ensure you’re ready. Good luck, Mr. Matthews.





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accuses Apple data execs iCloud Lawsuit Pickpocketed Powerless Tech withholding
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