Mediatonic apologises for auto-purchase Fall Guys bug and will honour recent refund requests

A bizarre, current bug in Fall Guys has gamers auto-purchasing premium gadgets within the sport, with Mediatonic apologising and promising refunds.

So long as a bug is not sport breaking, more often than not it is positive and we will be affected person whereas ready for a patch. Sadly, some Fall Guys gamers have been experiencing a bug that purchases premium gadgets, that makes use of an in-game forex that prices actual world forex, with out clicking on the acquisition button in any respect.

Gamers have been reporting varied points to do with Fall Man’s storefront, which is not simply restricted to the auto-purchase bug. For some cause that bug would occur simply from previewing a selected merchandise. Different points included hidden key bindings inflicting purchases, gadgets being switched out after choosing them, and Present Bucks completely disappearing throughout all techniques after enjoying on Nintendo Change.

Initially, Mediatonic allegedly responded to 1 explicit person, ChunkyPeat, with a not notably useful response. “Please let me right one thing out of your response,” wrote the assist employee. “You’ve gotten said that this can be a “bugged buy” and a ‘identified concern’. Neither of this stuff is the case.

“The acquisition was made by you, not a bug. Whether or not it was intentional or not, that is nonetheless the case.

“This isn’t a ‘identified concern’ as a result of it isn’t a difficulty. Gadgets can’t be purchased mechanically by the system, they all the time require enter from the participant. Once more, whether or not unintended or not, you made this enter and bought the merchandise.”

All purchases are closing in the case of Fall Guys, so it is sensible within the context of an precise unintended buy, however this wasn’t the case. Now, the official Fall Guys Twitter has put out a press release apologising for the difficulty.

In return, Mediatonic plans to enhance the shop design to stop future points with unintended purchases, refund requests for cosmetics from June 21, 2022 onwards shall be honoured within the meantime, and everybody will obtain Grandis totally free.

In a press release to Eurogamer, Mediatonic additionally stated “What is occurring within the sport just isn’t supposed and we’re actively fixing it. The customer support response was additionally not acceptable and we’ll supply a make good for all affected.”

Outdoors of this oopsie, Fall Guys has been doing fairly effectively for itself, surpassing 50 million gamers solely two weeks after going free to play.