Though iOS 17 launched a broad assortment of enjoyable new options, like every main iOS launch, it additionally appears to have tossed a few small bugs into the combo.
One such downside, which we’re experiencing ourselves, can also be impacting different Apple Mail customers far and huge: The function that robotically suggests a most well-liked folder when submitting away a message out of your inbox or transferring a message between folders.
It’s one of the useful time-saving options in Apple Mail, but it mysteriously stopped working someplace within the late iOS/iPadOS 17 betas. Now, as an alternative of getting a prompt folder, transferring a message all the time presents the complete checklist of mailbox folders, forcing the consumer to choose one manually even after they often file away the identical messages right into a single folder.
Notably, the function nonetheless works advantageous on macOS Sonoma, the place it may be accessed from the toolbar and even the Contact Bar in case your MacBook Professional is so-equipped. This implies that its omission on the iPhone and iPad is extra probably a bug than a deliberate selection on Apple’s half.
Recommended move-to folders have been round in Apple Mail for years, and the function was working advantageous till mid-August when the sixth iOS/iPadOS 17 betas had been launched.
Since then, it’s been reported by a number of customers on Reddit and the Apple Discussions Group boards with none decision in sight. The issue persists in iOS 17.0.1 and reportedly additionally in iOS 17.0.2, which is offered solely for Apple’s new iPhone 15 fashions proper now. Nevertheless, each of these releases appeared centered totally on safety fixes and a selected challenge with transferring knowledge to a brand new iPhone 15.
Options supplied by Apple assist, resembling eradicating the Mail app and reinstalling it from the App Retailer or eradicating and re-adding Mail accounts, have met with no success from these customers who’ve tried them, suggesting that the bug runs far deeper than a easy account configuration or desire downside. One Reddit consumer even began from scratch by establishing their iPhone as new.
I then reset all my settings, fastened nothing, I deleted total cellphone began from scratch, this fastened the no sender/topic challenge, however by all this Mail nonetheless doesn’t counsel all of the totally different folders I’ve been saving emails in for years. I despatched Apple suggestions with all this information.
Reddit consumer Coldmedina_1989
For the reason that prompt folder function must “be taught” your submitting patterns primarily based on the messages already in your folders, it doesn’t work for each message, and it may well take a while earlier than it kicks in after establishing a brand new Mail account in your iPhone or iPad.
Nevertheless, if you have already got folders in your mail account that observe a selected sample within the messages they comprise, resembling order confirmations or particular newsletters, the training course of doesn’t normally take rather more than opening that folder and letting Mail load and scan all of the messages in, after which the Mail app ought to counsel that folder when transferring any further messages that match what’s already in there.
I’ve been having the identical downside since iOS 17 beta 6 on my iPhone, and it persists in iOS 17.0.1 for me. Additional, I noticed the impact on an iPad I take advantage of for testing, which had not been up to date to a more moderen beta since early August. The prompt folder function was working precisely as anticipated in iPadOS 17 beta 5, and I examined and confirmed that instantly earlier than putting in the iPadOS 17 launch.
After updating to the ultimate model of iPadOS 17, I instantly opened the Mail app and tried to maneuver a number of of the identical messages that had beforehand provided recommendations, and in each case, I used to be offered with the complete checklist of folders as an alternative.
A number of people, myself included, reported the issue to Apple in the course of the beta cycle and had hoped it might be fastened within the iOS 17 launch. Though that clearly didn’t occur, the excellent news is {that a} poster on Reddit shared that they “spoke to somebody [presumably at Apple] who confirmed that is an ongoing challenge which they’re working to repair.”
So, we’re crossing our fingers that this will get fastened in iOS 17.1. Nevertheless, within the meantime, all we are able to do is wait, as there seems to be no different decision.