Zebra Applied sciences, an innovator on the entrance line of enterprise with options and companions that ship a efficiency edge, at the moment introduced First Tech Federal Credit score Union (First Tech) has chosen Reflexis for Banking to extend employees effectiveness and productiveness and to raise customer support.
First Tech will digitize audit processes leading to better insights and visibility into employees workload, proactive activity administration and enhanced communications in all their Expertise Facilities.
Zebra’s Reflexis for Banking gives department staffing optimization and cellular instruments for improved worker engagement. The answer simplifies work for department staff and will increase time spent instantly with prospects, driving productiveness and improved consumer loyalty. First Tech may even digitize inspection processes, which is able to present a digital audit path that reduces activity duplication and optimize useful resource allocation for managers and employees.
“We selected Zebra’s Reflexis for Banking resolution for its ease of use and skill to enhance compliance inside our Expertise Facilities,” stated Holly Hoekman, Director, Coaching & Optimization at First Tech Federal Credit score Union. “With the assist of our Expertise Middle Leaders and Enterprise Assist groups, and the added visibility into the completion of duties every day fairly than at month’s finish, we will understand our compliance benchmarks and supply even better service to our prospects.”
First Tech joins a quickly rising roster of banks using Zebra’s Reflexis for Banking software program resolution to optimize department execution, scheduling and communication. Based 70 years in the past by staff of Hewlett-Packard and Tektronix, First Tech ranks among the many high 10 Federal Credit score Unions by property beneath administration and by buyer satisfaction. It’s a member-owned monetary establishment with over 30 branches in eight states, together with California, Colorado, Oregon, Washington and Texas.
“Zebra’s Reflexis for Banking resolution gives real-time visibility into department operations providing assurance that duties are being accomplished on-time and in accordance with finest follow,” stated Suresh Menon, Senior Vice President and Normal Supervisor, Software program Options, Zebra Applied sciences. “Reflexis for Banking will assist First Tech Federal Credit score Union streamline department operations processes to raise the shopper expertise, improve controls, ship operational effectivity and enhance worker satisfaction.”