Science-based multinational DSM is transferring to a single provider for its digital transformation, with India’s HCL and its digital execution framework chosen to take the challenge ahead.
The Netherlands-headquartered firm, centered on the well being and vitamin sectors, signed a multi-year cope with HCL which is able to see the provider modernise core IT methods and introduce a cloud-first technique, agile supply, and next-generation safety and networking.
HCL will join your entire firm by means of a digital work atmosphere and assist DSM’s transfer to a product-based IT working mannequin.
“To underpin DSM’s technique and our goal to enhance the well being of individuals and the planet, we’re within the midst of a digital transformation in order that we will higher serve our prospects,” mentioned Ipek Ozsuer, chief digital officer at DSM. “We wished to transition from a multi-vendor panorama and work with a sole integration associate that has the deep experience to assist drive our digital ambitions.”
HCL will use its Fenix 2.0 digital execution framework to drive finest practices and speed up transformation at scale throughout DSM’s enterprise models and product strains. Utilizing automation and analytic expertise, HCL will try to enhance IT service supply for about 18,000 customers throughout 200 websites in additional than 50 nations.
“We’re delighted DSM selected HCL to assist its digital transformation,” mentioned Ashish Kumar Gupta, chief progress officer for Europe and Africa at HCL Applied sciences.
“DSM is a pioneer in accountable enterprise and led by a goal that may be very a lot aligned with HCL’s personal tradition, values and dedication to supporting our world communities. This engagement is a testomony to our profitable observe file in working carefully with purchasers to assist digital transformation throughout their enterprise.”
Peter Schumacher, CEO at administration consultancy The Worth Management Group, mentioned HCL’s engagement with DSM underscores the big success Indian IT providers companies proceed to get pleasure from in Europe, significantly within the Netherlands. “This quarter, HCL Applied sciences reported 22.5% annual income progress in Europe.
“This progress is partially fuelled by deep structural native expertise shortages which might be difficult the talents of European corporations to up their investments in IT,” he mentioned. “To entry a lot wanted expertise, Dutch corporations have additionally established refined captive and engineering centres in India, which they’re increasing.
“Whereas corporations repeatedly pivot between single and multi-vendor sourcing, DSM’s resolution to pursue a single-vendor mannequin with HCL is presumably associated to their goal of modernising their core IT enterprise methods and transitioning to a product-based IT working mannequin. To deal with this sort of a problem, an overarching framework and customary methodology is required, and this needs to be tougher to attain when utilizing a number of companions.

